What is the necessary action if the incoming record shows an error message?

When an incoming record shows an error message, the most appropriate action is to confirm the error with the sender. This step ensures that there is clarity on what the error is and whether it is an issue that can be resolved easily. By communicating with the sender, additional context can be provided about the nature of the error, which can help in understanding whether the data was input incorrectly, if there were issues during transmission, or if there is some other underlying problem.

Taking this action can prevent unnecessary disruptions in processes and ensures that accurate information is maintained. Confirming the error also builds a collaborative approach to problem-solving, which is crucial in many professional settings. Ignoring the error could lead to larger problems later on, while canceling the record might result in loss of potentially important information. Contacting technical support may be necessary later, but initially confirming the error with the sender is the most effective first step.